The Site: The OpenApp website accessible at http://www.OpenApp.co/ (“Site”)
USES OF INFORMATION :
We use information, including PII to:
Personalize, improve and operate our business and the Services
Better understand your needs and interests
Fulfill requests you may make related to the Services, including the processing and facilitation of transactions you conduct on the Services
Provide Service announcements
Provide you with further information and offers from us or third parties
Comply with our legal obligations, resolve disputes with users, enforce our agreements
Protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.
TYPES OF INFORMATION COLLECTED:
We receive information about you from various sources, including:
If you register for the Services, through your user account on the Services (your “Account”) Your use of the Services generally
Third party websites and services, such as any integrated service providers or third party social media services you use in connection with the Services. The type of information OpenApp collects from you depends on the type of user you are.
For more information about user types, please review the Terms. However, most categories of information are collected across all user types, so it is important to read through all the categories of information below, in case they apply to you
Account and Setup Information: When you create an Account, you will provide information that could be PII or that could otherwise identify you or your location. The exact categories of information you provide will depend on the type of Account but almost all Accounts will generally require you to provide the following:
This information is used to provide you with the Services, and may be shared with other users or our business partners to provide you with the Services.
Device and Application Information: We may collect some Device-specific information when you access the Services using a Device, such as when a Device interacts with Hardware (e.g. when it unlocks). Device information may include:
Unique device identifiers
Information about the ways in which the Device interacts with our services
We use Device information for Service support, maintenance and diagnostics, such as to troubleshoot issues with your Hardware or the Apps when you request support. We may share Device information with providers of Third Party Services in connection with such support.
Location Information: When you use certain features of the Services, such as the Apps, we may receive, store and process information about your location, including general information (e.g., IP address or zip code) and more specific information (e.g., GPS-based functionality on Devices used to access the Services). If you do not want your Device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your Device. Please note that if you disable such functions, certain parts of the Services may not work.
Other Information Collected in Providing the Services: We collect information relating to the setup, general performance, and operation of our Services, including the Apps and the Hardware, including:
Frequency of use of internal and external services
Frequency of Guest Code creation and use
We use this information to operate, monitor, maintain and improve the Services, and to allow you to operate, monitor and maintain your Account and your Hardware (if applicable).
Usage of Service Providers: The Services may include integrations with Third Party Services (for example, a cleaning or delivery service to which you grant access). If you use these Third Party Service through our Services, we may collect and store information about your use of the integrated services. We use this information to improve our Services and may share the information with the Third Party Service providers to help them improve their products and services. Please note that we do not control these Third Party Service providers and cannot take responsibility for the content, privacy policies or practices of those Third Party Services
Information Collected Using Cookies: Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage of the most attractive features of the Services.
Non-PII: We may automatically collect and use information about the way users (both registered and unregistered) interact with the Services. Some of this information is derived from PII, but we anonymize or aggregate it so that it does not identify the individual from whom it was derived (resulting in “Non-PII”). Non-PII is not personally identifiable and cannot be tied back to the user from which it was obtained.
Non-PII enables us (and third parties we authorize) to figure out how and how often users engage with different parts of the Services so that we can analyze and improve them. We use Non-PII for:
Marketing and advertising
Facilitating collection of data concerning your interaction with the Services (e.g., what links you have clicked on) Fighting spam/malware
Other business purposes (e.g., by reporting on trends in the usage of hardware and our Sites or Services)
Email, Text, and Push Notification Communications: We may communicate with you via email, SMS, MMS or other text message (“Text Message”) or using push notifications. We may collect information regarding such communications, such as by receiving confirmation when you open an email, read a Text Message or receive a push notification. We use this information to improve our Services, including our customer service.
Information About Your Contacts: For features in the Services that access your Device contact list, we will only store information for contacts who register with the Services or who you add as Guests. We will only access and store such information with your express consent.
Information About Minors: Our Services are not directed to children under 13 years old and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of or from a child under 13 years old, we will take steps to delete such information from our systems as soon as possible.
Other Ways Information is Shared:
In addition to the purposes set forth above, we may share your information for the following purposes:
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Additionally, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your PII as set forth in this policy.
Our Protection and the Protection of Others: We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary for the following purposes:
Satisfy any applicable law, rule, regulation, legal process or governmental request
Detect, prevent, or otherwise address fraud, security or technical issues
Respond to user support requests
Protect our rights, property or safety, and those of our users and the public
This may include exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
Marketing: We may use your information to send you news about our services, products or promotions.
We seek to protect your Account information to ensure that it is kept private, and we use generally accepted industrystandard techniques to protect the PII submitted to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of any information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information. It is your responsibility to prevent unauthorized access to your Account and information by selecting and protecting your Account password appropriately, and limiting access to your Devices, including by signing off after you have finished accessing the Services.
Access to Information:
If you are a registered user, you can access information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings. Please note that Guests without an Account cannot access or edit any information.
You can delete your Account by emailing firstname.lastname@example.org. After termination, we may retain your information on our servers in accordance with our internal data retention policy.
Choices Regarding Information:
You can use many of the features of the Services without registering, thereby limiting the type of information that we collect. You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features. You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us.
Registered Account holders can access their Account profiles, payment information and billing history through their Account profile on the Services, and can edit certain information in their Account profiles.
OpenApp Contact Information:
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to email@example.com , and we will try to resolve your concerns.
An Additional Note Regarding Data Processing:
Your PII may be collected, processed and stored by OpenApp or our service providers in India Headings:
Effective Date: June 05, 2017